Speakers: Gabriella Razzano; Jonathan Bosman; Lailah Ryklief; Carl Jacobs (OpenUp)
This session, hosted by OpenUp, facilitated an increased objectives awareness of the product design methodologies available, explored the pros and cons of the product design methodologies, introduced human impact design methodologies, and discussed how participants implement their own methodologies. OpenUp has begun development on a model called Hum-Im, and wants to explore collaboratively: OpenUp has been at the forefront of South African civic tech for almost a decade. Human-centred design (HCD) has been central to both the organisation’s practice, and philosophy.
Like all good ideas, OpenUp’s understanding of HCD has morphed. Centring impacts in design is powerful for both risk mitigation and advancing an organizational Theory of Change. HCD is powerful for developing responsive and effective technology for users and adapting responsively to contextual nuances. Though these conflate product and programme design, can these design “centring” be aligned? This HCD workshop is powerful for developing responsive and effective technology for users and adapting responsively to contextual nuances.
Also check out Podcast: User-Centred Civic Technology with OpenUp | JD Bothma and Adrian Kearns and Leveraging Civic Tech To Empower And Support Citizens