In the fourth and final session, the host focused on whether data is truly being used effectively to solve problems, or merely creating inefficiencies? The session dives into how data can align with and support positive spatial planning solutions and initiatives now and going into the future, the potential of data to tackle key social issues like Gender-Based Violence and how data reveals some the ramifications and implications of Apartheid Spatial Planning, manifested in increased crime rates in certain neighbourhoods.
This session was hosted by Pierre Schoonraad, who is the Head of Research and Development at the Centre for Public Service Innovation (CPSI). He opened the interactive session with the catalytic statement that ‘Data is not just about trying to identify and understand what the problems are but is about guiding us to make better decisions.
Organisations like Open Up is making data more and more accessible
How does Public Service look? At National Level, most people are in law enforcement On the provincial front, most people are in the education and health departments. 50% of departmental budgets are dedicated to administration and the rest dedicated to the mandate.
We need to look into automate admin processes and lock into auditable processes (PDUs, Blockchain) Can the geolocation of crime assist targeted/ intelligence-driven policing? Challenge is that the geo-locations are not the real locations of crime scenes; there is rather an approximation of where the crime happened. What does that mean for intelligence-driven policing? It means law enforcement cannot actually pinpoint the location of the crime.
The data is therefore problematic and therefore defies the purpose of what we want to do with geolocation data When we deal with data we assume that the data will give us the correct information Data capturing and computer programmes render data less useful Data points towards street intersections, public facilities Civic Tech finding the devil Linking communities directly with SAPS (Memeza, Namola) Supporting SAPS to improve data and share with CPFs When we have civic tech innovations we need to ask all the questions When we work from the Civic Tech perspective we need to work from an iterative way. Civic Tech finding the devil: Partnerships Facilitating real-time policing When we deal with data we need to do that within an ethical and human rights framework.
It cannot be outside our Bill of Rights How do you deal with wicked problems? We know what the underlying causes are. In order to deal with this right at the beginning, we have checklists and we try to understand what the risks are. We know what the pathways are We jump into solutions without understanding the underlying issues. We need to look at people as the centre of the solutions that we bring. In providing solutions, start with understanding human behaviour Find insights that can help leverage the system Design for complexity ‘Data is not just about trying to identify and understand what the problems are but is about guiding us to make better decisions.’