Associated case studies:
Key Individuals:
Jakeline Were
Project owner/Host organisation:
Transparent International Kenya
Host organisation type:
Non-Profit
[icon name=”envelope-square” prefix=”fas”] transparency@tikenya.org
[icon name=”phone-square-alt” prefix=”fas”]
[icon name=”external-link-square-alt” prefix=”fas”] https://www.haipcrm.com/#about
Host organisation country/countries:
Kenya
Project objective categories:
Advocacy Tech, Issue reporting, Service delivery
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Uwajibikaji Pamoja
Post Status: Active
Initiative recipient country/countries: Kenya
Initiative dates: 2014 –
Last updated: 8 March 2022
Initiative Description
Uwajibijaki Pamoja (Accountability Together) is an integrated complaints referral mechanism operated by Transparency International Kenya in collaboration of more than 40 service providers including government and development aid agencies. The platform enables citizens to lodge complaints about gaps in access to a range of services provided by the government and humanitarian agencies, through a toll-free SMS, line, email, and walk-ins from where the complaint is then referred to the relevant provider. Read more here and here
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