GovChat is a web platform that also uses Whatsapp and USSD to enable citizens to connect with government representatives, using the USSD code *120*9191# or WhatsApp 060 078 6613.
GovChat was launched in September 2018. Govchat aims to provide citizens with access to over 10 000 public representatives supporting over 30 000 public facilities and services in communities nationwide.

Home Organisation


Other Partners

 South African Local Government Association (SALGA), Department of Cooperative Governance and Traditional Affairs (COGTA) and Government Communication and Information System (GCIS), CitizenLab
Stats SA

Type of organisation responsible for the initiative

Commercial and Government Organisation

Key people

Eldrid Jordaan



Updated: 2018/09/01

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