GovChat is a web platform that also uses Whatsapp and USSD to enable citizens to connect with government representatives, using the USSD code *120*9191# or WhatsApp 060 078 6613.
GovChat was launched in September 2018.
South African Local Government Association (SALGA), Department of Cooperative Governance and Traditional Affairs (COGTA) and Government Communication and Information System (GCIS), CitizenLab
Type of organisation responsible for the initiative
Commercial and Government Organisation