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Post Status: Active
Initiative recipient country/countries: South Africa
Initiative dates: 2016 –
Last updated: 8 March 2022
GovChat enhances governance transparency and accountability through the provision of tools for citizens to measure service levels, combined with the technology and empirical data analytics for government to improve them.
GovChat is a web platform that also uses WhatsApp and USSD to allow citizens to connect with government representatives.Using the USSD: *120*9191# and WhatsApp: 060 078 6613 citizens can speak to their representatives. GovChat is South Africa’s largest civic engagement platform accessible online, on any mobile handset and feature phones.GovChat connects you with your government across all platforms accessible via any mobile device or feature phone. Launched in September 2018.....