Loading Events

« All Events

  • This event has passed.

Masterclass 8: Incorporating User Research into Civic Tech Projects: Building technology for Impact (OpenUp)

October 16, 2023 @ 2:00 pm - 4:00 pm

Format: Parallel Bootcamps/Masterclass Training

Venue: Accelerator Courtyard Boardroom 

Host: OpenUp


  1. Jonathan Bosman

Session Overview

This two-hour masterclass will explore the important role of user research in civic tech projects. We will discuss the significance of user-centred design, examine real-world challenges faced by civic tech practitioners, and equip you with the knowledge and tools to effectively incorporate user research into your projects. Through engaging discussions and hands-on activities, you will gain the skills needed to enhance the impact and success of your civic tech initiatives.

Session Objectives 

  • Understand the importance of user research in civic tech projects.
  • Identify the target audience for civic tech projects.
  • Learn about different user research methods and tools.
  • Choose the best research methodologies for different civic tech projects.
  • Discuss common challenges in implementing user research and best practices.
  • Apply user research techniques to a real-world case study.
  • Provide key takeaways and resources to apply user research principles to participants’ own projects.


October 16, 2023
2:00 pm - 4:00 pm
Event Category:


CivicTech Africa
View Organizer Website


Tshimologong Precinct
41 Juta Street, Braamfontein
Johannesburg, Gauteng 2017 South Africa
+ Google Map
Scroll to Top