Project Profile: Asivikelane, the campaign improving basic services in informal settlements

Asivikelane has one goal, to mobilize settlement residents to monitor failures in delivery of critical hygiene services and report the problems.

  • Informal settlement service delivery has moved up the policy agenda rapidly. Because residents are provided with shared taps and toilets, informal settlements are particularly prone to the spread of the virus. For this reason, the government very rapidly made financial resources available when the potential scale of the pandemic became apparent.
  • Government has also become more receptive to engaging with civic organizations working on the plight of informal settlement residents. IBP South Africa and its partners went from having to work for months to obtain a meeting with government to weekly meetings with various national and local governments.
  • Civil society also felt this sense of urgency and in the last three months IBP South Africa’s network grew from three to ten partner organizations
  • Expand and consolidate its network of civil society organisations (CSO) partners and informal settlements. “We project that we should be able to grow to at least 300 of the 3000 informal settlements and include between 1,5 and 3 million residents,” explains van Zyl.
  • They will continue collecting service delivery information and use this to engage national and local government. The growth in numbers proposed above should help keep these doors open.
  • They will do more diagnostic work on the weaknesses in public finance management systems that cause the poor quality and quantity of services in informal settlements.
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