KEY INDIVIDUAL(s)

Katie Modrau

WHO CAN BENEFIT FROM
THIS CASE STUDY

Governments

Policymakers

Women and Children

NGOs

KEY CATEGORIES

Human trafficking

Modern slavery

Safety

CONTACT CTIN

CASE STUDY

AskYourGov: A web portal where citizens can request information from government agencies

TYPE OF ORGANISATION RESPONSIBLE FOR THE INITIATIVE

NAME

EMAIL

WEBSITE

AskYourGov

team@askyourgov.ug

STATUS

COUNTRY

FOUNDING DATE

Live

Uganda

2014

N/A

BRIEF OVERVIEW OF CASE STUDY

Askyourgov is a web portal where citizens can make information requests to information officers from the different ministries, departments, and agencies. The main objective of this platform is to bridge the gap between government and citizens and facilitate the public to ask for information. At the same time, Askyourgov, incorporates ICT in the work of government.

WHAT WAS THE PROBLEM AND APPROACH?

The problem

There were barriers to the citizens’ right to information. Ugandan citizens struggled to access public information. 

The Solution 

Askyourgov is a web portal that provides Ugandans with the right to publicly request information. The portal serves as a library of information requested by citizens and provided by government agencies. Citizens are able to search through the library. 

The Askyourgov platform is aimed at facilitating the implementation of the 2005 Access to Information Act. It promotes transparency and accountability of the state to citizens through making information open and available to all citizens including civil society organisations, media, human rights defenders, and many other stakeholders.

How it works

  • Citizens file a request with a public body via this link askyourgov.ug and the request is sent as an email to the respective public body. 
  • The Information officer at the public body replies to the email.
  • The reply is delivered to the requester via email and at the same time published on askyourgov.ug

      Benefits of the portal

  • A more accessible, transparent and effective Government.
  • Saves money, time, and public officers work of answering repeated requests.
  • Provides statistics about submitted and answered requests.
  • Incorporates the use of ICT and its benefits in the work of Government MDAs.
LESSONS AND RECOMMENDATIONS

What played out and why? (story, enablers / obstacles, successes / challenges, assessment…)

According to partners of Askyourgov, CIPESA – the Government of Uganda is committed to constitutional governance and citizen participation and has since 2005 been implementing article 41 of the constitution regarding the right to information. Following the adoption of the Access to Information Act, 2005 (ATIA), Government issued Access to Information Regulations 2011 No.17 and has been creating awareness of information officers and the public. In 2013 Government adopted a Communication’s Policy to further strengthen citizens’ right to information. 

The Government of Uganda collaborated with Africa Freedom of Information Centre and Coalition on Freedom of Information to implement an initiative that will facilitate citizens access to information through use of the internet. 

On the launch of the platform, the then Minister of Information and National Guidance acknowledged that “the tool avails to Ugandans an opportunity to access public information. We as the government can also use the platform when planning by identifying the types of information that citizens most request.” She also added that the platform will increase public scrutiny of the Ugandan government and enhance transparency and accountability to citizens.

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NOTE: The case studies submitted will be used in content creation, we will write articles on your work that engages with our readers. The case studies will also be compiled and added to our CTIN database of civic tech case studies and shared through our various channels.