CTIN recently hosted four engagements to create a reservoir of case studies on civic tech best practices and lessons for other civic tech initiatives in Africa.

[Watch] African Civic Tech Best Practices and Lessons


Call for Case Studies

Share your Civic Tech Case study with our Community

The Civic Tech Innovation Network

The Civic Tech Innovation Network (CTIN) is welcoming any case studies that focus on topics related to civic tech. The African Civic Tech Case Studies is a project aimed at building and creatively disseminating an aggregation of African case studies on civic tech practices and lessons from various contexts.

We would like to share your work and lessons far and wide with our community of practice. This is part of our purpose as CTIN – to build up and strengthen the civic tech community in South Africa and the rest of Africa through sharing and engagement.

The umbrella term for technologies that enable increased civic participation and enhance the relationship between the government and citizens are referred to as “civic technology”.  Put simply, civic tech is the use of technology in improving the delivery of public goods and services; and thus the lives of citizens or consumers of these public goods and services.

Therefore, the civic tech space can be found at the intersection of the government with the public and are technologies that give ‘people a voice or an opportunity to participate in public decision making and/or in improving the delivery of services (usually by the government) to people.’

Therefore CTIN welcomes any case studies which focus on the effective use of appropriate digital technologies and methodologies to connect government and citizens, in public participation, in transparency and accountability, and in delivering public services.

Keywords, themes and topics that the African Civic Tech Case Studies explores include:

  • Government Technology,
  • Open Governance,
  • Open Data,
  • City innovation,
  • Smart Cities,
  • Data Science,
  • Civic Innovation,
  • Citizen Participation,
  • Civic Technology,
  • Community-driven civic tech,
  • Digital Activism,
  • Civil society organisations and civic tech,
  • Digital Rights
  • Advocacy
  • Other

Please Note: This is an indicative guiding list, not intended to be restrictive. If your case studies go beyond these themes and topics, your additional ones are always welcome. We are open to new ideas!

  • Fill in the form as clearly as possible
  • The case study should be no more than 2 pages, however, there is facility to submit longer supplementary papers or reports related to the case studies.
  • Submit related content e.g images, links, PDFs, etc. The images are important for the representation of your case.


Click on categories to filter and view Case Studies

Submit Your Case Study

The case studies submitted here will be published and shared as widely as we can. We believe that they will help to improve practice and understanding from the range of exciting work and lessons learned in the civic tech space.

To share your work with us all you have to do is email us at info@civictech.africa. We are open to case studies from South Africa and other players in Africa in the civic tech industry.

NOTE: The case studies submitted will be used in content creation, we will write articles on your work that engages with our readers. The case studies will also be compiled and added to our CTIN database of civic tech case studies and shared through our various channels.