STATUS: LIVE

CBM is Web platform that monitors community facilities such as local clinics and SASSA services. Community-based monitors collect the data and carry out site observations. The data is collated and then published on the website. An example of CBM’s work is the SASSA Service Offices survey conducted in October 2016 to November 2016, CBM monitored and surveyed 13 sites around the country with responses from 3 353 participants.

Online presence

Home Organisation

Blacksash

Other Partners

Hivos
MAVC
OpenUp developed the web platfrom

Type of organisation responsible for the initiative

NGO

Key people

Blacksash

Contact

cbm@openup.org.za

Sources

http://www.makingallvoicescount.org/project/citizen-based-performance-monitoring-of-local-government-in-south-africa/

https://participedia.net/en/methods/black-sash-model-community-based-monitoring-cbm

Updated: 2018/09/01

What if I can’t find a project on the database?

If you know of a project or initiative that is not on the database please contact civictech@journalism.co.za with as much information as possible including contact details. We want to make the database as comprehensive as possible but we need the community’s help to do so.